New Orleans 911 calls languish for minutes because of short staffing, report says
Just a few haps from the 4th…
Last Sunday night around 10:45, a security guard working in Algiers Point noticed a man looking into the windows of a house on Opelousas avenue. The security guard called 911 and…no answer.
Also recently, a man in the neighborhood saw someone trying to break into a closed store and the dispatcher “pushed back” by asking if the caller was sure it was a break-in and not someone working on the property.
Our new 4th District police commander, Heather Kouts has asked via our neighborhood watch that residents with emergencies and receiving no response from 911 call the 4th District directly and tell them the situation is life-threatening despite the desk not being equipped from dispatch.